Shipping & Returns
Shipping Information
Processing time:
All orders ship within 1–3 working days once placed. You’ll receive a confirmation email with tracking as soon as your order leaves our studio.
🇬🇧 UK Shipping (DPD Standard)
• Standard: £5.99 (2–4 working days)
• FREE UK Shipping on orders over £100
• Tracked delivery via DPD.
• Orders ship Monday–Friday, excluding bank holidays.
🇪🇺 EU Shipping (DPD Europe)
• Light (tops / single item under 1.5 kg): £12.99
• Medium (hoodie or pants set between 1.5–2.5 kg): £14.99
• Heavy (full tracksuit set / multiple items 2.5–4 kg): £18.00
• Estimated delivery: 5–7 working days
• Tracked service via DPD. Duties & taxes are included for EU countries.
🇨🇭 Switzerland Shipping (DPD Standard)
• Flat rate: £26.00 (5–7 working days)
• Tracked delivery via DPD. Duties & taxes not included.
🌍 Other Regions
Currently we only ship to the UK, EU, and Switzerland.
We plan to expand soon — stay connected through @threadxldn for updates.
Final Sales Policy
All sales are final. As a small business, we cannot accept refunds or exchanges.
Please check the Size Guide before ordering.
Please contact us at support@threadxldn.com for any questions or concerns.
Additional Info
• We do not cover return shipping costs for refused or unclaimed packages.
• Thread X is not responsible for delays caused by couriers, customs, or incomplete addresses.
• Once shipped, you can track your parcel using the tracking number provided via email.
Thank you for supporting small business.
Each order is made with purpose — you’re part of the first wave.
Left side. Always. 🪡❌